Technical support and assistance

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Customer service

For any technical question you can contact us customer.services@jay-electronique.com

BEFORE SALES TECHNICAL ASSISTANCE
Recommended for application requirements definition

AFTER-SALES TECHNICAL ASSISTANCE
Set-up / installation
Commissioning / operation
Maintenance / failure diagnostics and repair

ON-SITE INTERVENTION
Technical validation
Application trials and tests
Installation and operation validation
Malfunction diagnostics (environment, product)
Diagnostics on customer plant industrial remote control equipments

REPAIRS
Our products have 2 years warranty ("Product return form" to be downloaded)

TRAINING
In JAY Electronique plant
At customer's site

SALES AND RENTAL OF SPECIAL TOOLS
Scanner to analyse frequencies environment
Electronic keys programming

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